Returns Handling and Management
Your company will be able to manage all returns in real time, as the information is stored in the cloud and our platform ensures efficient, up-to-date, and accessible control at any time, optimizing the logistics process and reducing costs.
Global Returns Network
eColoso offers local return addresses in Spain, Australia, Canada, France, Germany, Italy, Mexico, the Netherlands, Poland, Portugal, Sweden, UAE, the United Kingdom, and the USA—with new countries being added regularly.
How It Works
- Your Customer Sends the Return to Us
They can use any shipping method or a prepaid label generated through our platform. - We Process and Register the Return
Within 1–2 business days, the items appear in your portal with detailed updates based on your service level (Basic, Graded, or FBA). - We Consolidate Shipments
We group your returns to minimize costs and reduce environmental impact.
Shipments can be scheduled weekly, biweekly, monthly, or when a box/pallet is full.
Environmental Benefit: Shipment consolidation reduces the number of individual transports, cutting CO₂ emissions and optimizing logistics. - We Send Them Back to You
You will receive an email with the carrier, tracking number, and tracking link.
Save Through Resale and Reduce Your Carbon Footprint
Avoid unnecessary costs from international returns. We store your products in our facilities and ship them to another customer when you instruct us to do so.
Less waste, more efficiency: We facilitate the resale and reuse of items in good condition, reducing waste and promoting a circular economy.
Sustainability Commitment: By combining shipment consolidation and item resale, we help minimize your carbon footprint, contributing to greener logistics.
